Return Policy

Return Policy
We want you to love your purchase. If you’re not satisfied, here’s how to proceed:

Eligibility for Returns

Items can be returned within 30 days of delivery.
Products must be in their original, unused condition with all tags and packaging intact.
Certain items (e.g., final sale, clearance, or personalized items) are non-returnable.
Sale Items

Shipping for Returns: If your product was purchased on sale, you are responsible for covering return shipping costs.
Final Sale Items: Some sale items may be labeled final sale and cannot be returned or exchanged.
Return Process
Follow these steps to return your item:

Step 1: Contact our customer support team at [insert contact info] to initiate the return. Include your order number, product details, and reason for return.
Step 2: You’ll receive a Return Authorization Number (RAN) and return address.
Step 3: Securely package the item, include your receipt or order confirmation, and ship it using a reliable carrier.
Step 4: Once we receive the return, we’ll inspect it and process your refund or exchange.
Refunds

Refunds are issued to the original payment method, minus any applicable fees (e.g., restocking fees).
Shipping costs are non-refundable.

Additional Information
Lost or Stolen Packages: We are not responsible for packages lost or stolen after delivery. If an issue arises, please contact the carrier directly.
Customer Support: For any questions, reach out to our team at Support@Lavva-london.com. We’re happy to assist!
Thank you for shopping with us. We appreciate your understanding and support of our policies!

All returns will be shipped at the customer's expense.